• We want to ensure that you are completely satisfied with the services we provide. However, as we offer customized solutions, we do not offer a blanket refund for all projects. Refunds are considered under the following circumstances:

• Failure to Deliver Agreed Services: If we fail to deliver the agreed-upon services or if the final deliverables do not meet the specifications outlined in the contract or scope of work, we will review the situation and issue a refund, partial or full, depending on the severity of the issue.

• Non-Delivery: If we are unable to deliver the project due to an unforeseen and uncontrollable issue on our part (e.g., business closure, service suspension), a refund will be issued for any payments made beyond the initial deposit.

• Disputes or Misunderstandings: If there is a significant discrepancy between the final deliverable and what was promised, we will work with you to resolve the issue through revisions. If we fail to meet your expectations after multiple revision attempts, we may consider issuing a partial or full refund.

To request a refund, please contact us within 7 days of receiving the final deliverables. The request must be sent via email to [Your Contact Email], including the following information:

• A brief explanation of why you are requesting a refund.

• A description of the work that has not met your expectations.

• Any supporting documentation or evidence that can help us understand the issue.

• Non-Refundable Deposit: The initial 50% deposit paid before the commencement of the project is non-refundable. This deposit covers the cost of time, resources, and planning dedicated to your project.

• Completed Work: If the project has been completed and the final deliverables have been provided, we do not offer refunds unless the project significantly deviates from the agreed-upon scope, despite our best efforts to fulfill your requests.

• Client-Requested Changes: If the project is delayed due to client-driven changes, missed deadlines, or failure to provide necessary materials, refunds will not be issued. It is the client’s responsibility to provide all requested information and feedback within the agreed-upon timeframe.

• We offer a revision period for each project. After the final delivery, clients have 7 days to request revisions to the deliverables. If revisions are requested after this period, additional charges may apply.

• Revisions are only applicable to the scope of work initially agreed upon. Major changes to the project after final approval may require a new agreement and additional fees.

• We are happy to work with you to make sure that the project meets your expectations within the initial agreed-upon scope.

• Once your refund request is approved, the processing time will take 7 business days. Refunds will be processed through the same method used for the original payment. In the case of payments made via Payoneer, PayPal, or other third-party services, the refund will be issued through the same platform.

• We are not responsible for delays or non-delivery caused by unforeseen events outside our control, such as natural disasters, strikes, or technical issues with payment platforms. In such cases, we will make every reasonable effort to fulfill our obligations as soon as possible, but no refunds will be issued.

• Client Non-Response: If we are unable to proceed with the project due to the client’s lack of response or failure to provide required information or feedback, no refund will be issued.

• We are committed to providing the best possible service to our clients. If for any reason you are not satisfied with the work, we encourage you to first contact us to resolve any issues through our revision process. We aim to work with you to ensure that the project meets your expectations.